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Receptionist / Switchboard Operator

Published 2018-10-11 12:36:06

Chester , England.
Start : ASAP Experience : Required Salary : £15000 - £16000 Per Annum

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Company description

With over two decades’ experience of helping candidates to find work, our branches across the North West and North Wales have knowledge of the local employment market that is second to none, which helps us help you to find just the right job!

Whether you’re looking for a permanent job or your circumstances lend themselves to temporary work, we recognise that you have your own goals and ideas about your career so we focus on helping you turn these into reality.

Job description

Working for this well-established and expanding company, the Receptionist / Switchboard Operator will be providing reception functions and administrative support, meeting and greeting visitors to the building. The Receptionist / Switchboard Operator will be rewarded with free parking, performance reviews and rewards, annual company social events, plus a modern, open-plan office working environment. The company understand that the right working environment, positive culture, support, training, career opportunities and fun will enable you to be successful and happy. The Receptionist / Switchboard Operator will work for an award-winning, recognised market leader within their field. Supporting the continued growth plans.

To apply for the Receptionist / Switchboard Operator role, you should have a proven track record in administration. You will be confident to manage your own workload effectively and have a positive, “can-do” approach to problem solving. The Receptionist / Switchboard Operator will possess exceptional communication skills and previous customer service experience gained within a telephony environment.

Key Responsibilities:
On a daily basis the responsibilities of the position are:

• Being the first point of contact for the business, both face to face and over the phone.

• Ensuring all calls are answered within the correct SLA.
• Provide general reception functions and clerical duties.
• Meet and greet visitors to the building, presenting yourself to the highest standard.
• To process all post, ensuring all items are scanned efficiently onto files and distributed to the correct department.
• To ensure all letters sent are correctly presented and the correct postage procedure followed.
• Ensure all administration tasks are completed within service levels.

Essential Skills:
If you have the passion, drive and ambition to make a difference and have the following skills, experience and attributes this could be the role for you:

• A high level of organisation.
• Exceptional communication skills, previous customer service experience of working within a telephony environment is essential.
• Proficient with PC skills.
• Capable of gathering, organising and managing information.
• Previous office/ administration experience is desirable.
• Team working and working to tight deadlines.
• Must be a driver or currently learning to drive.

Keywords: Reception, Receptionist, switchboard, administration, Administrator, clerical.

Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies

We are acting on behalf of the client as an Employment Agency in relation to this vacancy

We are an equal opportunities agency and welcome applicants from all backgrounds

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