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Customer Service and Sales Advisor

Published 2018-10-09 21:10:32

, England.
Start : ASAP Experience : Required Salary : 8.50

This ad has been archived

Company description

With over two decades’ experience of helping candidates to find work, our branches across the North West and North Wales have knowledge of the local employment market that is second to none, which helps us help you to find just the right job!

Whether you’re looking for a permanent job or your circumstances lend themselves to temporary work, we recognise that you have your own goals and ideas about your career so we focus on helping you turn these into reality.

Job description

Working for this award-winning business in Chester, the Customer Service and Sales Advisor will be responsible for being the first point of contact for potential new customers when they call or contact to discuss services and products. Making good use of the information gathered you must impress the customer with your knowledge, expertise and the services on offer. The company’s success has been recognised both within and beyond their industry, having won a prestigious ”Best in Industry” award for the last four years, and have been recognised by the London Stock Exchange Group as one of the ”1,000 companies to inspire Britain”.

To apply for the Customer Service and Sales Advisor role, you will have a proven background in contact centre customer service, with a professional, engaging telephone manner. The Customer Service and Sales Advisor will also possess good computer literacy, diary management skills and have worked towards targets in previous sales roles.

Key Responsibilities:
The main aim and focus of the Customer Service and Sales Advisor is to secure a visit with one of our Consultants - you will be responsible for being the first point of contact for potential new customers when they call or contact to discuss services and products. Making good use of the information gathered you must impress the customer with your knowledge, expertise and the services on offer.
During each call, you will need to capture each customer’s requirements, sell the services to match their needs with the aim to secure a site visit with one of the Consultants. You will be working in a fast paced call centre dealing with both telephone and email enquiries.

Essential Skills:
• Outstanding verbal communication skills
• Commercially minded and able to negotiate and influence
• A high performer and proven sales achiever
• Good standard of written work with accuracy and attention to detail
• IT literacy of the following packages; Windows, Word and Excel
• Confident and able to use initiative
• Have good geographical knowledge of the UK.
• Proven ability within a sales environment
• Business to business experience desirable but not essential
• Diary management experience, desirable but not essential
• Strong work ethic
• Hunger to succeed in a sales oriented, target driven environment
• Confident and inspirational team member
• Results focused, understanding what is important to the business and to the customers

Keywords: Customer service, sales, call centre, contact centre
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Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies

We are acting on behalf of the client as an Employment Agency in relation to this vacancy

We are an equal opportunities agency and welcome applicants from all backgrounds

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