A new vacancy has arisen for a Claims Hander to join a long established insurance broker based in Manchester. Working within a team, you will be responsible for managing a caseload of commercial property and liability claims ensuring that all regulatory obligations, legal requirements, company procedures and service level agreements are met. You will gather and process information and carry out robust diary management of an assigned caseload and improve closing ratios to about 100%. Applicants applying for this vacancy will ideally have a working knowledge of appropriate product lines and experience of handling commercial property and liability claims. Studying towards CII qualification is advantageous. You will be enthusiastic and have a passion for strong customer service. You will also have strong analytical, verbal and written skills.