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Administration and Accounts Officer

Published 2018-02-07 07:36:08

Hastings , England.
Start : ASAP Experience : Expected Salary : 20,000.00 - 23,000.00  per year

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Job description

Our client is looking for a multiskilled individual who is experienced within Administration, Accounts and Customer Services; ideally worked within a commercial/engineering/manufacturing environment previously. This is a varied role, so our client is looking for an open-minded, team-player who is flexible and not afraid to put their hand to a variety of tasks within the company.   Main Duties ·      Cover accounts and various administration tasks ·      Ensuring sales and purchase invoices are processed and checked for accuracy ·      Data entry for accounts and running reports ·      Maintain the integrity of the purchase ledger to ensure there are no unallocated payments or anomalies ·      Maintain outstanding customer service as per the Company standards ·      To represent the Company in a professional and courteous manner ·      Take incoming calls and direct accordingly ·      Communicate with customers both by telephone, fax and via e-mails ·      Process sales orders and enquiries promptly and accurately ·      To ensure customer, company and client are maintained and updated promptly and accurately ·      Ensure that sales representatives get the service support they need to increase their focus on selling. ·      Monitor and direct emails received into the company’s generic email addresses, dealing with all emails from customers as far as possible. ·      Refer to sales team if any pricing or technical queries that cannot be resolved directly. ·      Ensure that all Company service levels and targets are met. ·      Administrative tasks as directed ·      Involved in marketing strategies and attend exhibition shows UK and international ·      Liaise with carriers and with admin and sales staff to sort delivery and product queries. ·      To work with and provide support to other departments.   Experience, Skills and Qualifications ·      Must have recent experience working with purchase Ledger, sales order processing and/or invoicing experience ·      Accounts Assistant preferred ·      Previous Customer Service experience ·      Previous administration experience ·      Computer literate ·      Must be willing to travel (UK and International) when required, this is not frequent ·      Must be flexible on working hours in peak periods ·      Experience in Dynamics AX preferred but not essential ·      Excellent telephone manner ·      Attention to detail ·      Excellent communication skills both written and verbal ·      Target driven ·      To recognize and deal with problems confidently and appropriately ·      Previous Marketing experience (not essential)   Working Hours 8am to 4pm, Monday to Friday
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