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Customer Service - Escalations

Published 2018-01-19 11:22:58

Manchester , England.
Start : ASAP Experience : Expected Salary : 9.20 - 9.20  per hourTemp to Perm - excellent conditions & opportunities

Job description

apply email cv to  - Query Resolution - Billing  – Customer Service - £9.20per hour … may lead to permanent at £19000 + incentive / Bonus + generous package - Manchester M40 - Monday to Friday 8.30am – 5pmWorking as part of a busy friendly team, your role will be to take INBOUND CALLS to RESOLVE REGULAR customers queries...Resolving customer queries initiated by telephone calls/faxes/letters – busy high volume…Prompt and accurate updating of customer notes.Preparation and collation of documentation required when setting up new account applications, credit checking and setting up account on Computer systemsAlerting Account Manager of any possible bad debts/Major QueriesEnsure statements are produced and sent out after each month end once checked.Accurate data entry & basic Admin support. 
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