Job Description TITLE: Night Porter DEPARTMENT: Reception MINIMUM HOURS: 40 Hours per week Working 5 days out of 7 RESPONSIBLE TO: Night Manager Job Purpose To provide late night bar cover, function and night porterage and Reception support at the direction of the Night Manager. Main Responsibilities/Key Tasks To be conversant and compliant with:All Front Office Systems of operation.All aspects of Bar Operations.Night Menu preparation and delivery both to rooms and bar area. To deal with customer queries efficiently and in a professional manner. To greet and carry out check in for all guests arriving during the course of your shift in a professional and proficient manner. To execute a guest departure in a professional and proficient manner To provide a security function for the hotel in line with Company Operating and Security procedures. To log all happenings and observations in the Duty Managers Book. To give efficient handovers to Duty Managers/Receptionist. To have a thorough knowledge of and adherence to the law with regard to the following company regulations:- Fire regulations and night time evacuation procedures- Health and safety regulations- First aid procedures- Licensing laws To be confident of procedures relating to Licensing Laws. To undertake special duties or work outside the normal daily/weekly routine but within the overall scope of the position at the request of the Night Manager, Operations Manager or General Manager.