Kavanagh Motor GroupJOB ADVERT Job Title:7.5 Ton Recovery DriverSalary:OTE £35KDate:14 December 2016Reference:C1E/REC/4/2 Company BackgroundKavanagh Motor Group provides emergency motoring assistance to stranded motorists across the capital and Home Counties. The customer base is formed predominately from the national vehicle recovery organisations including Green Flag, AA & RAC. The family owned company attends several hundred breakdown incidents every day and we are seeking a high quality 7.5 ton (category C1 or C1+E) driver to join our high performing recovery team.The job is extremely varied, whether it’s transporting broken down vehicles to get customers home or clearing the highways of serious accidents no day is ever the same. Working on a structured shift pattern you will operate the latest in cutting edge vehicle recovery equipment following intensive specialist training. Remuneration If you want a role that is challenging but highly rewarding helping people at their time of need then this is the job for you. Day to day is extremely varied, whether it’s assisting customers with simple faults like a wheel change or repairing a more serious fault allowing our customers to get back on their journey, no day is ever the same. Working on a structured shift pattern you will use your technician skills to effectively operate the latest in cutting edge diagnostic and roadside assistance equipment following intensive specialist training.The company operate 7 days a week, 365 days a year and for that reason the role is offered on a shift pattern of 4 days on duty, 2 days off duty. You will be on the same shift time on each day you are on duty and your shift is 12 hours in duration with appropriate breaks.Members of the team can easily earn in excess of £35k gross per annum. Job PurposeTo rapidly attend clients casualty vehicles at the roadside following a breakdown or road traffic accident, safely and effectively diagnose the faults before effecting either a mechanical or electrical repair. When needed you will also recover un-repairable vehicles to the nearest service centre and transport the customer and their passengers to their destination as required.Principal Accountabilities Carry out daily FLOWER and walk around checks and report defects for action Drive to a safe and professional standard at all times Dynamically risk assess all incidents you attend Provide excellent customer care to all our clients Proactively problem solve any incident you attend Liaise with our customer contact centre to ensure deployment times are at a minimum Work flexibly with our customers in mind as your prime concernPerson Specification Positive and enthusiastic attitude Hold relevant technical qualifications, i.e. City & Guilds levels 1 & 2 or equivalent. Highly reliable and team focussed Flexible and adaptable to additional hours required at times of peak demand Experienced working to deadlines and targets under pressure Being an experienced shift worker is preferable Enjoy delivering excellent customer care in distressed customer care scenarios Driving license to the appropriate category Vehicle recovery experience is not required, we recruit on attitude and train all staff to the highest industry standard.Job Purpose To provide excellent customer care to our clients whilst recovering their casualty vehicle and passengers from point of initial vehicle breakdown or collision to a place of repair or storage. Principal Accountabilities Carry out daily FLOWER and walk around checks and report defects for actionDrive to a safe and professional standard at all timesCorrectly record domestic / drivers hours dependent operational requirementDynamically risk assess all incidents you attendProvide excellent customer care to all our clientsProactively problem solve any incident you attendLiaise with our customer contact centre to ensure deployment times are at a minimumWork flexibly with our customers in mind as your prime concern Person Specification Positive and enthusiastic attitudeHighly reliable and team focussedFlexible and adaptable to additional hours required at times of peak demandExperienced working to deadlines and targets under pressureBeing an experienced shift worker is preferableEnjoy delivering excellent customer care in distressed customer care scenariosDriving license to the appropriate categoryTraining to some or all of CPC hours is preferredDigital tachograph card is essentialVehicle recovery experience is not required, we recruit on attitude and train all staff to the highest industry standards Please send your CV to the team at or call us on 0208 394 4996 to discuss further.