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Mobile Mechanic

Published 2017-07-21 19:36:50

London , England.
Start : ASAP Experience : Expected Salary : 45,000.00 - 45,000.00  per yearOTE £45K

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Job description

Green Flag Job Advert JOB ADVERT Job Title:Mobile MechanicSalary: OTE £45kLocation:Croydon HQDate Revised:14 December 2016Reference:GFRP1 If you want a role that is challenging but highly rewarding helping people at their time of need then this is the job for you. Day to day is extremely varied, whether it’s assisting customers with simple faults like a wheel change or repairing a more serious fault allowing our customers to get back on their journey, no day is ever the same. Working on a structured shift pattern you will use your technician skills to effectively operate the latest in cutting edge diagnostic and roadside assistance equipment following intensive specialist training. Remuneration If you want a role that is challenging but highly rewarding helping people at their time of need then this is the job for you. Day to day is extremely varied, whether it’s assisting customers with simple faults like a wheel change or repairing a more serious fault allowing our customers to get back on their journey, no day is ever the same. Working on a structured shift pattern you will use your technician skills to effectively operate the latest in cutting edge diagnostic and roadside assistance equipment following intensive specialist training.Remuneration The company operate 7 days a week, 365 days a year and for that reason the role is offered on a shift pattern of 4 days on duty, 2 days off duty. You will be on the same shift time on each day you are on duty and your shift is 12 hours in duration with appropriate breaks.Members of the team can easily earn in excess of £45k gross per annum. Job PurposeTo rapidly attend clients casualty vehicles at the roadside following a breakdown or road traffic accident, safely and effectively diagnose the faults before effecting either a mechanical or electrical repair. When needed you will also recover un-repairable vehicles to the nearest service centre and transport the customer and their passengers to their destination as required.Principal Accountabilities                          Carry out daily FLOWER and walk around checks and report defects for action                          Drive to a safe and professional standard at all times                          Dynamically risk assess all incidents you attend                          Provide excellent customer care to all our clients                          Proactively problem solve any incident you attend                          Liaise with our customer contact centre to ensure deployment times are at a minimum                          Work flexibly with our customers in mind as your prime concernPerson Specification                          Positive and enthusiastic attitude                          Hold relevant technical qualifications, i.e. City & Guilds levels 1 & 2 or equivalent.                          Highly reliable and team focussed                          Flexible and adaptable to additional hours required at times of peak demand                          Experienced working to deadlines and targets under pressure                          Being an experienced shift worker is preferable                          Enjoy delivering excellent customer care in distressed customer care scenarios                          Driving license to the appropriate category                          Vehicle recovery experience is not required, we recruit on attitude and train all staff to the highest industry standards Job Purpose To rapidly attend clients casualty vehicles at the roadside following a breakdown or road traffic accident, safely and effectively diagnose the faults before effecting either a mechanical or electrical repair. When needed you will also recover un-repairable vehicles to the nearest service centre and transport the customer and their passengers to their destination as required. Principal Accountabilities Carry out daily FLOWER and walk around checks and report defects for actionDrive to a safe and professional standard at all timesDynamically risk assess all incidents you attendProvide excellent customer care to all our clientsProactively problem solve any incident you attendLiaise with our customer contact centre to ensure deployment times are at a minimumWork flexibly with our customers in mind as your prime concern Person Specification Positive and enthusiastic attitudeHold relevant technical qualifications, i.e. City & Guilds levels 1 & 2 or equivalent.Highly reliable and team focussedFlexible and adaptable to additional hours required at times of peak demandExperienced working to deadlines and targets under pressureBeing an experienced shift worker is preferableEnjoy delivering excellent customer care in distressed customer care scenariosDriving license to the appropriate categoryVehicle recovery experience is not required, we recruit on attitude and train all staff to the highest industry standards GCSE / Scottish or equivalent
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